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Payment and shipping:
The following conditions apply
Payment conditions:
For deliveries within Germany you have the following payment options:
- Advance payment by bank transfer
- Payment by PayPal
- Payment by Amazon Pay
- Purchase on account (public institutions): public service, offices, schools, federal police, armed forces, etc. We ask you to contact us directly before ordering
For deliveries abroad you have the following payment options:
- Advance payment by bank transfer
- Payment by PayPal
- Payment by Amazon Pay
Shipping services:
We only ship our products with DPD and UPS.
Delivery:
only to a normal address, no delivery to DHL/DP packing stations.
Delivery by freight forwarder:
After making an appointment with you, the goods will be unloaded from the vehicle and delivered to the curb or sidewalk of the specified delivery address. However, the freight forwarder only delivers to addresses that can be reached via the road network, not to addresses on German islands and to DHL packing stations.
Shipping conditions:
Delivery takes place within Germany and to the following countries: Austria, Belgium, Denmark, Finland, France, Greece, Great Britain, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary. Shipping to Switzerland with MeinEinkauf.ch
The MeinEinkauf.ch service gives you the opportunity to order goods from the dartdoktor.de online shop as a private individual or company with a residence or place of business in Switzerland or Liechtenstein. How can I use the MeinEinkauf.ch service? So that the DartDoktor team can send your order to Switzerland, simply proceed as follows:
Register on the MeinEinkauf.ch website. You will receive an email address ending in @meineinkauf.ch. Use the MeinEinkauf.ch email address for orders on dartdoktor.de
If you already have a customer account on dartdoktor.de, please set up a new account and use your new email address. You can then order from the DartDoktor.de online shop and use MeinEinkauf.ch for shipping to Switzerland. How does registration on DartDoktor.de work? When setting up the new customer account with your MeinEinkauf.ch email address, you must provide the following information:
Enter the following exact address as the shipping and billing address:
MeinEinkauf GmbH
Max-Stromeyer-Str. 160
78467 Konstanz
Your personal address may not be used in the order, as MeinEinkauf GmbH in Germany is the sole recipient of the order. Additional address details such as “attention of” or “c/o” are not permitted. Only use your MeinEinkauf.ch email address. Other addresses (e.g. @bluewin.ch or @gmail.com) may not be used. What advantages does the MeinEinkauf.ch service offer on dartdoktor.de? MeinEinkauf.ch enables goods ordered from DartDoktor.de to be shipped to Switzerland. You benefit from the following advantages, among others:
MeinEinkauf GmbH clears customs and taxes your order for you. You pay neither import duties nor presentation taxes. The shipment to your home is carried out by MeinEinkauf.ch. For a delivery to Switzerland, you pay the same final price (in euros) on dartdoktor.de as customers in Germany. There is only a service fee starting at 14.90 Swiss francs. This includes both customs clearance and shipping to your address in Switzerland or Liechtenstein. How do I pay correctly? Payment is also made as usual when ordering with MeinEinkauf GmbH, conveniently on dartdoktor.de. You can choose from the following payment methods:
Credit card
PayPal
Amazon Pay
Bank transfer
Can I have bulky goods and freight forwarding goods from dartdoktor.de delivered to Switzerland? The MeinEinkauf.ch service sometimes offers the option of sending bulky, large items. However, you should contact MeinEinkauf.ch before ordering to clarify the shipping in advance. Shipping costs:
(including statutory VAT)
Return shipping costs:
are borne by the buyer
Deliveries within Germany:
We calculate the shipping costs depending on the weight per order. Deliveries abroad:
We calculate the shipping costs abroad depending on the weight per order. These become visible after entering the country or after registering in the shop. Delivery times:
Unless a different deadline is specified in the respective offer, the goods will be delivered in Germany
DPD: within 1 - 2 days, for deliveries abroad within 3 - 7 days after conclusion of the contract (if advance payment has been agreed, after the time of your payment instruction). Shipping: DE 2 - 5 days; abroad 3 -7 days
Please note that no deliveries are made on Sundays and public holidays. If you have any questions, you can find our contact details in the imprint.